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Welcome to RISE Doro!

Move-In Guide

Let's get you moved in.

We're so glad you've chosen to live in our community.
In this guide, you will find everything you need to get settled into your new home.

Get Ready

Before Your Move-In Day

To expedite your move-in process, make sure you have paid all of your move-in fees.

Paying Your First Installment

To receive keys to your apartment, all move-in fees must be paid. Paying online is quick and easy!

How to Pay Online

You can make your payments via the Resident Portal
Via the Resident Portal, select "Need to Sign Up?"
Select "Make a Payment"
Add your account
Pay
An instructional email should have been sent to you following your initial lease approval. If you have any questions, please don't hesitate to contact our team.

Acceptable Payment Options

Online with a debit or credit card: Resident Login
E-check (checking or savings account)

Helpful Information

Utilities / Maintenance

Maintenance

To submit a regular maintenance request, please visit your resident portal online.

Requests are typically completed within 48 hours.

Garages

Limited garages are available for a monthly fee. Please contact the leasing office to inquire about reserving a garage.

Utilities

You will be responsible for setting up your own electricity.

Fiber Internet

Fiber Internet starts at $80/month.

Call (877) 293-2973 for help

Press 2 for Existing Customer
Press 2 for Business Customer
Then press 3 for Technical Support

Electricity

You will be responsible for setting up your own electricity. Electricity is managed by JEA Electric. You can set up or transfer your account at jea.com.

Questions Before Move-In?

If you have questions before move-in day, our team is here to help. Please contact the leasing office for assistance with your account, utilities, or next steps.